Privacy

Website: AgentsDaily.com.au (“Website”)
Operated by: Agents Media ABN 42 120 957 853 (“we”, “us”, “our”)
Contact: ken@agentslibrary.com

1) Our commitment to privacy

We respect your privacy and are committed to protecting personal information we collect and hold. This Privacy Policy explains how we collect, use, store and disclose personal information, and how you can access or correct your personal information or make a privacy complaint.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2) What personal information we collect

The types of personal information we may collect include:

  • Identity and contact details (name, email address, phone number, business name)

  • Account details (if you create an account, subscribe, or register)

  • Communication records (enquiries, feedback, support requests)

  • Marketing preferences (opt-ins/opt-outs)

  • Technical and usage data (IP address, browser type, device identifiers, pages visited, referring URLs, session data)

  • Payment information (if you purchase products/services, payments are typically processed by third-party providers — we may not store full card details)

If you provide personal information about someone else, you confirm you have authority to do so and have informed them of this policy.

3) How we collect personal information

We may collect personal information:

  • When you subscribe to updates, fill out forms, download resources, register for events, or contact us

  • When you use the Website (via cookies and analytics tools)

  • From third parties where permitted (for example, social media platforms, advertising partners, or referral sources), or where you consent

4) Why we collect and use personal information

We collect and use personal information to:

  • Provide and improve our content, services and Website features

  • Respond to enquiries and provide support

  • Send newsletters, updates, and marketing communications (where permitted)

  • Manage subscriptions, registrations, and purchases

  • Measure Website performance and user experience (analytics)

  • Detect, prevent and address security issues, fraud, or misuse

  • Comply with legal obligations

5) Direct marketing

We may send marketing communications (such as newsletters and product updates). You can opt out at any time by using the unsubscribe link in our emails or contacting us.

We do not sell personal information as a standalone database.

6) Cookies, analytics and advertising

We use cookies and similar technologies to operate the Website and understand how people use it. These may include:

  • Essential cookies (required for the Website to function)

  • Performance/analytics cookies (e.g., Google Analytics or similar)

  • Marketing cookies (if used for remarketing/advertising)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Analytics note: Some analytics providers may process data outside Australia. See “Overseas disclosure” below.

7) Disclosure of personal information

We may disclose personal information to:

  • Our employees and contractors (only where needed to deliver services)

  • Service providers (e.g., website hosting, email marketing platforms, CRM systems, analytics, payment processors)

  • Professional advisers (e.g., accountants, lawyers, insurers)

  • Regulators or law enforcement where required or authorised by law

  • A buyer or successor entity if we restructure, merge, or sell assets (with appropriate safeguards)

We take reasonable steps to ensure third parties handle personal information securely and only for authorised purposes.

8) Overseas disclosure

Some third-party service providers we use may store or process information outside Australia (commonly in the United States, United Kingdom, EU, or other regions). Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place consistent with the APPs.

9) Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes administrative, technical and physical safeguards.

We retain personal information only for as long as needed for the purposes described in this policy (or as required by law), then we securely delete or de-identify it.

10) Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, irrelevant or misleading. Contact us using the details below and we will respond within a reasonable time.

11) Complaints

If you have a concern or complaint about how we handle your personal information, please contact us. We will investigate and respond in a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12) Links to other websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

13) Updates to this Privacy Policy

We may update this Privacy Policy from time to time by publishing the updated version on the Website. The updated policy applies from the “Effective date” listed above.

14) Contact us

To contact us about privacy, access/correction requests, or complaints:

Agents Media
Email: ken@agentslibrary.com
Address: Lv 19, 10 Eagle Street Brisbane 4000